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Supportive Staff
We are here to support your business at every level with our always-available, skilled, and professional support team. We will help you with your specific needs and/or concerns, while giving you personalized customer support you will not find anywhere else.
Desk Phone Support
With technology rapidly advancing we are aware that modern VoIP desktop phones can be a hassle to learn the ends and outs of. Our team is ready and available to assist you with any questions and/or concerns regarding your physical phone, whether it is related to feature, voicemail set-up, or general settings.
Systems and Programing Support
Once customers have received their phones as well as a VoIP hosted PBX system, our customer service and programming team rapidly takes into account any changes and/or considerations customers have. For example, any changes and/or updates regarding endpoints, extensions, or routing will be met rapidly and remotely in a time fashion. Our teams are more than happy to make any customizable changes our customers want to make regarding their personal internet-based phone systems.
Quality Assurance and Customer Service
TelCom USA is a United States based company cherishing patriotic passions instilled in Southern California spirit. Our team is entirely based within the USA, and quality assurance within our customer support settings are of top priority. While we are a company that instills integrity, fair pricing, and high spirits into our foundations, we strive to fulfill the Golden Rule: Whatever you wish that others would do to you, do also to them. Thank you for choosing TelCom USA!