UC & Mobile

TelCom USA UC is set up in minutes and users can begin working instantly with just an internet connection and their preferred device. Users have one simple login for all their calling, chat, video and meeting needs, including access to all their enterprise contacts.

Make and take calls right from the TelCom USA UC & Mobile interface, and access a comprehensive menu of calling features:

Chat with one or multiple users across the entire organization with the click of a button through TelCom USA UC. There’s no need to jump between fragmented programs, screens, and logins.

View and manage voicemails on a single screen, including convenient visual message transcriptions powered by Google’s Cloud Speech API.

See calls over the previous 90-day period. Multiple filter options help users quickly sort and manage their activity.

Access enterprise contacts automatically and instantly see their presence. Start calls, meetings, or chats with the click of a button, and add, edit, or delete contacts without leaving the screen.

Start, host and conduct full video experience meetings with one or multiple participants and with guests inside or outside of the company.

Share screens for productive meetings and spontaneous collaboration. Share one screen, multiple screens, several browser windows, or just specific applications.

Set up meetings for a future date and time through a consistent, personalized meeting URL that can be used at any time.

Users can move between TelCom USA UC, TelCom USA Mobile, and their deskphones while on a call, ensuring conversations stay seamless across multiple devices.

TelCom USA UC can automatically indicate whether a user is on a UC call, or if the user is hosting a meeting, so employees can tell at a glance when their coworkers are available. Users also have the ability to manually set their presence status to Available, Away, Do Not Disturb, or Invisible.

Receive instant notifications for missed calls, voicemails, and chat/SMS messages. A helpful counter in the browser tab displays a count of total messages (chat/SMS), missed calls, and new voicemails.

View, listen, search & download call recordings directly inside the UC Client.

Users can update photos for themselves and their personal contacts within TelCom USA UC. This replaces the profile coin in chat and SMS conversations.